Creator In
Joined: 25 Nov 2008 Posts: 126 Location: Saint-Petersburg
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Recommendations about registration of error messages.
I urgently recommend to write about errors not in style of users ("Help, works nothing"), and approaches to it from the technical point of view of testers of the software. It considerably will increase speed of correction of error.
For this purpose here, that it is necessary to specify:
1) Describe error essence;
2) your browser, the version;
3) If the antivirus, its name, the version is established;
4) Type of connection with the Internet (the Modem, LAN, corporate proxy)
5) in detail observable phenomena on the screen (is better make screenshot and add it to your message);
http://fawgame.com/phpBB2/viewtopic.php?t=4451
6) If error has happened in battle, necessarily write ID this fight and turn number;
7) When as often the phenomenon is observed;
8) When it has happened for the first time;
9) That you have already tried to make for the decision of problem what results were;
10) How to reproduce the same problem once again to other person.
Thanks, and write to all who tests game about the found errors. _________________ Yours faithfully, Oleg Belokopytov |
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